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2020 Legal Operations Survey:

Executive Summary

Bloomberg Law surveyed almost 600 in-house and law firm practitioners to gain insights on how legal operations practices changed since our 2019 survey.

Request your copy of our executive summary to see what practitioners are saying about their:

  • Adoption of legal tech and results to date
  • Use of multidisciplinary teams and related success rates
  • Scope of oversight and responsibilities
  • Processes for gauging legal tech’s effectiveness

While the majority of respondents adopt new legal tech to increase efficiency, we found that only a quarter have a formal process to gauge effectiveness. We also share what percentage of law firm and in-house respondents estimate that legal tech has freed up time or saved the organization money over the past year.

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